Dedicated Account Team
Reliable Support at Every Level
Our member-centric service model provides more value and satisfaction for employers and their employees.
- A single point of contact connects you to a multi-layered support system.
- Our award-winning member services team averages over 12+ years of experience, delivering exceptional care.
- Our highly ranked Pharmacy Help Desk provides quick, accurate responses for member inquiries.
- Support spans all levels: Benefit design, clinical reviews, financial analysis, and contracting.
- 24/7 Member Servicing speaking to a real team member.
- Every service is aligned with your unique objectives.
What Does This Mean for You?
Because we focus on service, your clients and their employees will get their questions answered sooner. That means fewer distractions for you and your clients and more time to focus on their ongoing pharmacy program.